Warranty Policy

Introduction

Welcome to Prime Gadget BD! We are committed to providing high-quality products and services. This warranty policy outlines the terms and conditions under which we offer warranty services for the products purchased from our store.

Warranty Coverage

1. Duration of Warranty:

   • All products sold by Prime Gadget BD come with a [insert duration, e.g., “6-month”, “12-month”] limited warranty from the date of purchase.

2. Covered Items:

   • The warranty covers defects in materials and workmanship under normal use.

3. Exclusions:

   • The warranty does not cover:
     • Damage caused by misuse, abuse, or accidents.
     • Unauthorized repairs or modifications.
     • Normal wear and tear.
     • Loss or theft of the product.
     • Damage caused by external factors such as natural disasters.

Warranty Claim Process

1. How to Make a Claim:

   • To make a warranty claim, please contact our customer service team at [insert contact email/phone number] with your order number, product details, and a description of the issue.

2. Inspection and Approval:

   • Once we receive your claim, we will inspect the product to determine if it is eligible for warranty service. If approved, we will repair or replace the product at no additional cost.

3. Turnaround Time:

   • The inspection and repair/replacement process typically takes [insert timeframe, e.g., “7-14 business days”] from the date we receive the product.

4. Shipping Costs:

   • Customers are responsible for shipping costs to send the product to us. If the warranty claim is approved, we will cover the return shipping costs.

Additional Information

1. Warranty Transferability:

   • The warranty is non-transferable and applies only to the original purchaser.

2. Proof of Purchase:

   • A valid proof of purchase is required for all warranty claims.

3. Warranty for Replacement Products:

   • Replacement products provided under this warranty are covered for the remaining warranty period of the original product or [insert duration, e.g., “90 days”], whichever is longer.

Contact Us

If you have any questions or need further assistance, please feel free to contact us at:

• Email: [primegadget365@gmail.com]
• Phone: [+88 01822 147514]
• Address: [shop no-307, khulshi town center (2nd Fllor) Chittagong]

Thank you for choosing Prime Gadget BD. We are here to ensure your satisfaction with every purchase!